CQC-aligned · Built for the Single Assessment Framework

Care management built for the people who run supported living

Person-centred care plans, mobile recording that works on shift, incidents and safeguarding handled properly, and a live compliance picture — in one secure system for UK supported living and social care.

Records stay yours, isolated per organisation and held securely in the UK.

Compliance & supervisionsLive overview
94%
In date
3
Due soon
1
Overdue
  • Amara Okafor
    Appraisal
    Overdue
  • Ben Carter
    Supervision
    Due soon
  • Chloe Davies
    DBS check
    In date
  • Service — Elm House
    Fire risk assessment
    In date
Single Assessment Framework Mental Capacity Act & DoLS Duty of Candour Works offline on shift Full white-label
Everything a registered manager needs

One system for the whole service

From the first care plan to the inspection evidence pack — without the spreadsheets.

Person-centred plans built around the person

Care plans and risk assessments that version every change and capture a one-time sign-off — built around the person, their goals and the people who matter to them.

Recording that works on shift, even offline

Carers log personal care, food and fluids, mood and health observations from their phone — on shift or on a break — and it syncs the moment they are back online.

Incidents and safeguarding handled properly

Log incidents on a 5×5 matrix, prompt Duty of Candour automatically, run a structured investigation, and keep safeguarding records locked down to the right people.

A compliance picture you can share with your inspector

DBS, right to work, training and property certificates tracked with a live RAG dashboard, so nothing lapses unnoticed and the picture is always current.

Supervisions, appraisals and audits in one place

Track supervisions and appraisals with a clear next-due flag, run audits with action plans, and keep the threads that prove your service is well-led.

A tidy evidence pack when your inspector asks

Pull care records, compliance and audit evidence organised by service, mapped to the quality statements, whenever it is asked for.

How it works

From sign-up to a running service in four steps

1

Set up your services and the people you support

Add each registered location with its own people and records, grouped exactly how you run.

2

Build your team by role and service

Invite staff to their own secure logins, with permissions matched to what each role should see.

3

Your team records care from any device

Care notes, incidents and compliance captured on phone, tablet or desktop — online or off.

4

Managers see it live and prove it on demand

Live dashboards across every service, and a CQC evidence pack whenever an inspector asks.

Your records stay yours, held securely

Built with a care-practice background and a security-first design, so the people you support — and your team — are protected by default.

  • Each organisation's data is isolated at the database, not just in the app.
  • UK-hosted, with privacy and retention handled properly. You stay the data controller.
  • Version history on plans and risk assessments — a clear, tamper-evident record.
Pricing

Priced around your service, not your headache

Simple small / medium / large plans, multi-service from the start, and full white-label — your logo, colours and subdomain.

Every plan is multi-service and fully brandable. Tell us about your services and we will shape a plan that fits.

FAQ

Frequently asked questions

Can I manage more than one service?

Yes. Each registered location stays clear and separate, with its own people, team and records — and managers get a view across them all.

Is it CQC-aligned?

It is built around the Single Assessment Framework and its quality statements, with evidence packs organised to match.

Does it work offline?

Yes. Care recording keeps working with no signal and syncs automatically when the device is back online, so notes are never lost.

How is our data handled?

UK-hosted and isolated per organisation, with privacy and retention handled properly. You remain the data controller for the people you support.

Can we use our own branding?

Yes — your logo, colours and subdomain. The whole system can be white-labelled to your organisation.

Can my team use their own phones?

Yes. It is mobile-first and installs like an app, with shared-device support so one phone safely serves a whole team.

See e-care247 in action

Have a question, or want to see it running with your own services? Book a demo and a real person will get back to you.